— CSA Frequently Asked Questions —
What is a CSA?
CSA stands for Community Supported Agriculture. A CSA consists of a group of members who come together to support a farm by purchasing "shares" in advance, usually in the winter and early spring, before the growing season gets underway. Members also share the risks associated with farming and poor harvests due to unpredictable weather conditions, pests, natural disasters, etc. In return for their commitment, members receive a bountiful share of what we harvest throughout the growing season and gain knowledge and satisfaction of being able to participate in local agricultural production. By purchasing direct from our farm, members support their local economy, foster community support, join us in becoming stewards of the land, and help local family farmers like us continue to operate.
What should I know before I sign up?
What does being a CSA member entail?
As a part of our CSA, members pay upfront for flower shares, commit to picking up their flowers on an assigned day at a partner location, and share the risks and rewards that we, farmers, face each season. We have no work requirements for the CSA, but hope to have volunteer opportunities for those shareholders who want to get their hands dirty!
Can I preview what will be in each week's share?
Yes! As a member of our CSA, you will receive weekly newsletters listing the flowers that will be in that week's share as well as care tips and general news about the farm. Here's a sample newsletter from last season.
I signed up for the CSA. When will my CSA begin?
Currently, all dates are approximate start dates. Because weather plays a crucial role in harvest times, we cannot guarantee an exact start. As we get closer to the spring and summer, you will receive an email notification with the exact start date of your share. Please make sure to add our email (email@example.com) to your contacts list to prevent our newsletter from being caught in your SPAM folder.
I'm going on vacation. Can I move my pickups to a later week?
If you will be out of town, we encourage you to send a friend or neighbor to pick up your share in your place. Unfortunately we cannot extend CSA shares to accommodate missed pick-ups since our seeding and planting schedules are finalized months in advance in order to plan our CSA distributions accordingly.
Can I order extra flowers to pick up with my share?
Yes! If you have a party coming up or would like to have additional flowers, you are welcome to send us an email and we'd be happy to add an additional flower order to your CSA share.
Will my share be held over the next day if I cannot make my day's pickup?
We understand that emergencies occur. In the event that you cannot make your pick-up, it is up to each of our partner locations' discretion as to whether your share can be held overnight. Please keep in mind that our partners have volunteered their spaces to host our CSA pick-ups and they will not be responsible for keeping shares overnight. All shares for on-farm pick up will be held for 24 hours.
If my pick-up falls on a holiday, should I still go to pick up?
In most cases, there will be no pick-ups on major holidays. In any event, we will communicate with shareholders if there are any changes to the CSA schedule.
How do I sign up?
I'm not receiving CSA newsletters. What should I do?
All of our CSA newsletters are sent through MailChimp. First check your SPAM folders (and "Promotions" tab in Gmail) for our emails. To ensure that our emails get to your inbox, please add firstname.lastname@example.org to your address book.
What happens to my share if a natural disaster occurs that wipes out the flowers?
We are entirely at the mercy of Mother Nature. While we make every effort possible to mitigate crop losses, extreme weather (drought, flood, hail, etc.) can significantly impact our crops and availability of flowers for the CSA. By signing up for a CSA, you share in both the risk and rewards of farming with us. We promise to work tirelessly to make sure we're prepared for whatever nature has in store!
The CSA is sold out at the pick-up location I wanted. Can you add more shares?
Unfortunately we are only able to offer a finite number of shares each season, and each pick-up location is only able to accommodate a certain number of shares. If a share is sold out at a particular location, we are unable to add more. We suggest you see if another pick-up location would work for you. Please note that shareholders cannot change pickup locations after their CSA purchase.
If you missed our 2018 CSA, join the email list to receive a notification if any shares become available this year, and be the first to know when we open registration for next year's CSA shares!
Will you be opening more pick-up locations later?
We're always looking for more CSA partners. If you know of know of a potential site (office, business, home, etc.) that would like to host a CSA pick-ups, please email us. Please know we need 10 or more people to open a new pick-up location.
When will all the pick-up times and locations be released?
We are working with a number of partners to provide the most convenient pick-up locations and times for members. Pick-up locations and times are updated on a rolling basis as final confirmations are made. View all of our 2018 pick-uo locations here, and check back on our website for the most up-to-date information for future seasons.
Have other questions?
We'd love to answer them for you. Email us.