the 2024 tuber store is now closed!
Tubers will be available for sale at our Farmstand in Upton starting May 18, 2024.
Keep reading below for ordering information, terms, and conditions. Follow us on Instagram or Facebook for the most up-to-date information. Join our mailing list to be notified of all things dahlia related and for growing tips throughout the season!
please read Carefully!
2024 ORDERING INFORMATION
Every variety for sale in the shop is selected for its uniqueness, quality, and marketability. Each year, we grow and sell tens of thousands of dahlia stems for our CSA shares, farmers' markets, and florist sales.
All tubers were grown here on our farm in Massachusetts. They are sold as single tubers - not in clumps as one would receive when ordering Dutch planting stock. Tuber size varies depending on variety, but we guarantee that all dahlia tubers purchased from us will have at least one eye (which may or may not be visible at time of shipment) and are true to name. Due to a tough 2023 growing season, we will not be offering bulk tubers at this time.
PLEASE TAKE NOTE!
Items in your cart are not confirmed until checkout is fully complete and you have received an order confirmation email. If you notice items disappear from you cart or changed to “Unavailable” during the checkout process, it is because someone else checked out and paid for the item(s) before you. This is an issue which is beyond our control and dictated by our web platform. When ordering please keep in mind that even though the tubers are in your shopping cart, they are not “yours” until the entire checkout process is complete.
Due to the administrative time and costs, we will no longer be issuing shipping refunds for multiple orders in 2024. We will try our best to combine orders to the same address to cut down on unnecessary packaging and lessen our environmental impact. Any revisions to your pickup/shipping selection after checkout will incur a $15 administrative change fee so please take your time and double check your address and select the appropriate delivery option before you place your order. Once an order is placed, we cannot add or subtract items. If you would like to subtract items, you may contact us to cancel your original order and you may place a new order. In this case, please note that tubers will be automatically added back into the general public inventory upon cancellation and will not be saved.
Farm Pickup:
This season, we have added an additional weekend for farm pickup. There will be TWO weekends available for farm pickup for local orders: May 18/19 and May 25/26, 2024. While May is still many months away, only choose the farm pickup option if you can commit now to pick up on either of these two weekends. Please note that orders failed to be picked up on these set dates (for any reason) will be cancelled and a 25% restocking fee will apply.
Please note any revisions to your pickup/shipping selection after checkout will incur a $15 administrative change fee, so please read options carefully at checkout. We are not responsible for orders that are shipped to an incorrect address or orders returned to us as a result of an incorrect mailing address. Additional postage will be required for orders returned to us with incorrect mailing addresses. A 25% restocking fee will be charged for cancelled orders.
Standard Shipping Schedule
Orders will ship by region, in the order they are received, and as weather allows. We will start shipping to growers in warmer climates such as Southern California/Texas/Florida in mid/late March, followed by southern states in early-April, PNW and mid-Atlantic states in mid-April, Southern New England and Midwest in late-April/early May. Northern Plains/Great Lakes/Northern New England will ship as weather allows in late April/May. All local Massachusetts orders will begin shipping the last week of April / first week of May. All orders placed in April will be processed/shipped after we finish our main orders. Please note: these shipping dates are a guide and will be weather dependent. If it is possible for us to ship earlier, we will try our best. We are a small team that also runs a flower farm; please be patient as we work hard to get all orders out on time.
Early Shipping
If you want your tubers sooner than the anticipated shipping schedule above, please add the “Early Shipping” product to your order to indicate the week in which you would like your order to be shipped. We will ship in an insulated box with heat packs to protect your tubers from freezing in transit. Note: While we pack and make every effort to ensure tubers are well insulated and safe during transit, we cannot guarantee safe passage of your tubers if shipped outside the standard shipping schedule as indicated above.
Shipping Costs - US
Shipping costs are calculated based on weight and distance from our farm (zip code 01568).
Approximate shipping costs are as follows:
up to 8 tubers: $9 - $12
15 tubers: $9.50 - $14
20 tubers: $10 - $18
30 tubers: $11 - $20
40 tubers: 12 - $23
50 tubers: $14 local, up to $25
100+ tubers: $16 local, up to $45
International Shipping to Canada
We can ship internationally to Canadian addresses. There is a $55 fee ($40 Phytosanitary Fee + $15 Administrative Fee) for all Canadian orders regardless of the number of tubers ordered. Shipping charges will be invoiced separately depending on the shipping weight of your order. Continue reading below about estimated shipping costs to Canada. Because of USDA inspection requirements, all Canadian orders must be received by 2/15/2024 so we can prepare orders for export. In our experience, the transit/customs clearing time for Canadian orders is at least a week The earliest Canadian orders will ship is on 3/1/2024, with many shipping later in April after the danger of frost.
Shipping Costs - Canada
All Canadian orders will ship in insulated shipping boxes with heat packs via FedEx or UPS and shipping costs will be invoiced separately based on your order. To give you an idea, tuber shipping will cost at least ~$35 to Toronto and ~$47 to Alberta. Customers are responsible for paying any GST/HST/duties for import. We will work with you to provide the most economical and safe shipping option.
Tuber orders with other items
All non-tuber items (i.e. apparel/books/fertilizer) will ship together with your tuber order. If you would like your non-tuber item earlier, please place a separate order.
Order Confirmations
Please make sure you enter the correct mailing address AND email address at checkout. You will receive an automated email confirmation once your order is placed as well as an automated shipping notification with tracking information once your order(s) is shipped. Check your junk mail/SPAM/Gmail Promotions tab before emailing us for a missing confirmation email.
What should I do when I receive my tubers?
When you receive our tubers, open your package and inspect your tubers immediately. Our tubers are held in 40* temperatures so your tuber eye may still be dormant and not have a sprout when your package arrives. All tubers are inspected multiple times to ensure viability. We are not responsible for tubers drying out, rotting in post-shipment storage, improper planting, weather issues or poor customer care. All shipments receive a postcard with growing instructions. Fivefork Farms cannot be held responsible for tubers rotting after planting due to weather or pest conditions. If your tubers fail to eye up within 6 weeks of planting, please do not throw away the tuber. Send an email with your order number, along with pictures of your tuber. Replacement tubers will be sent out as inventory allows until July 1, 2024. If replacement tubers of the same variety are not available, we will provide you with a similar variety/color or credit towards future tuber purchases. All tuber issues must be reported by September 1, 2024. We cannot honor tuber replacements or refunds after September 1. Our replacement policy is limited to the purchase price of the tubers only; shipping costs are nonrefundable. We will not issue any replacements or refunds without proper photo documentation.
Thank you for your support. Happy Shopping!